Beginner

Troubleshooting Quiz

Check that you can diagnose the common Monero problems — pending transactions, sync issues, restore height, locked balance, wrong sends and swap trouble.

Covers material from Troubleshooting & Common Mistakes.

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You restored your wallet from the seed and the balance shows zero, but you're sure you had funds. What's the most likely cause?

Restoring generates a new wallet, so the money is gone The funds expired because the wallet was offline too long The seed phrase silently deletes old funds on restore The restore height is too high, so the wallet skipped your funds — rescan from earlier

You just received Monero but the wallet won't let you spend it yet. Why?

The amount is too small to spend until it grows Received outputs are locked for ~10 blocks before they're spendable The sender can cancel it during a refund window You must re-enter your seed to unlock funds

Your transaction has been 'pending' for a few minutes. What is usually happening?

You must rebroadcast it from a different wallet to save it Pending means the recipient declined the payment It was rejected and the coins are destroyed It's waiting to be mined and confirmed — normally just wait

Your wallet is stuck 'syncing' or says the daemon is busy. Which step is a reasonable fix?

Switch to a healthier node (or your own) and let it finish scanning Lower your balance so there's less to sync Turn off your internet so the wallet uses local coins Delete and recreate the wallet to force new funds

You sent Monero to the wrong (but valid) address. What's the honest reality?

Support can reverse it within 24 hours Re-sending the same amount cancels the first send The network auto-refunds valid-but-unclaimed sends It's irreversible; you can only ask the recipient to return it

Your instant swap deposit seems stuck or came back short. What's a frequent root cause?

Monero swaps always take several days by design The amount was below the minimum, or no refund address was set The rate is fixed, so short amounts are impossible The swap needs your seed phrase to complete

Which habit best prevents the worst 'lost funds' mistakes before they happen?

Back up first, verify the address, and send a small test payment Use the highest possible fee on every transaction Share your seed with support so they can help recover Keep the wallet online 24/7 so funds can't lock

Your restored wallet shows the right address but the balance has been 'catching up' for a long time. Is this a problem?

Scanning is creating new transactions you'll be charged for It's normally just scanning the chain; funds appear once sync finishes You must re-import with a brand-new seed The long sync means the funds are lost

Your wallet reports a send as 'failed' with funds available. What's a common cause?

You tried to spend more than your unlocked (spendable) balance The recipient declined the payment Your seed phrase expired The whole network was offline for everyone

Q10

You mistyped a Monero address by one character. What normally happens?

The address checksum catches the typo and the wallet refuses to send It silently sends your coins to a random stranger The network quietly corrects the address for you It still reaches the intended recipient anyway

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